NewJetNet is the official employee portal used by team members of American Airlines. Employees can securely access NewJetNet on mobile devices to manage schedules, review updates, and view work-related information.

This page explains how to access NewJetNet on Android and iPhone and where application downloads are officially supported.
Is There an Official NewJetNet App?
NewJetNet does not have a publicly available standalone app listed in the Google Play Store or Apple App Store under the name “NewJetNet.”
Mobile access is provided through:
- Secure mobile web access
- Company-approved enterprise or internal applications
- Managed devices distributed by American Airlines
Always follow official instructions from IT or HR before installing any work-related application.
Android Application Access
Recommended Method: Mobile Browser
- Open Google Chrome or another trusted browser
- Visit the official portal:
https://www.newjetnet.aa.com/ - Log in using your AA ID and Password
- Complete any required verification steps
Tip:
You can add NewJetNet to your home screen for quick access:
- Tap the browser menu
- Select Add to Home Screen
Enterprise or Internal Apps (If Assigned)
Some employees may be provided access through company-managed Android apps.
Important notes:
- These apps are not public
- Installation links are provided internally
- Do not install third-party apps claiming to be “NewJetNet”
If you are unsure, contact IT support before downloading anything.
iPhone (iOS) Application Access
Recommended Method: Safari Browser
- Open Safari
- Go to https://www.newjetnet.aa.com/
- Enter your AA ID and password
- Complete authentication if prompted
Add to Home Screen:
- Tap the Share icon
- Select Add to Home Screen
This creates an app-like shortcut on your iPhone.
Managed iOS Applications (If Applicable)
For certain roles, American Airlines may distribute internal apps through:
- Company-managed iPhones
- Mobile Device Management (MDM) systems
- Internal app distribution platforms
These apps are only available through official company channels.

Important Security Notice
- Do not download apps from unofficial websites
- Never share your login credentials
- Always verify the website address before logging in
- Report suspicious apps or pages to IT immediately
Unauthorized access or misuse may violate company policy.
Need Help With Application Access?
If you experience issues with mobile access or application installation, contact American Airlines IT Support through official internal support channels.
They can confirm:
- Approved access methods
- Device compatibility
- Security requirements
Summary
NewJetNet can be safely accessed on Android and iPhone through secure browsers and approved internal systems. There is no public app download in standard app stores. Always rely on official guidance to ensure secure and uninterrupted access.